Greetings from Streetcandy!
Thank you for your interest in our meticulously crafted 3D-printed miniature models. At Streetcandy Miniature Automobilie, we take pride in using high-quality materials and precision techniques to create detailed, collector-worthy replicas.
Our models are primarily made from resin, a durable material commonly used in SLA (Stereolithography) and DLP (Digital Light Processing) 3D printing. Resin hardens when exposed to light, allowing us to achieve exceptional detail and accuracy in each model. However, it is important to note that these models are collector’s items intended for display rather than toys for children, as the delicate, assembled parts are susceptible to damage if dropped or mishandled.
Each model is crafted with immense care, and due to the intricate handmade processes involved, production typically takes at least 30 days. While approximately 30% of the work is done using machines, the remaining stages are entirely handcrafted by skilled artisans, contributing to the time and precision required to produce each unique piece.
We appreciate your patience and understanding as we work to create these high-quality models for vehicle enthusiasts like you.
Refund and Replacement Policy
At Streetcandy Miniature Automobile, we are committed to delivering high-quality products and ensuring customer satisfaction. However, please note that all payments are final, and we do not offer refunds or returns.
To ensure the safe delivery of your miniature model, each item is carefully placed in an acrylic display case and securely packaged for transit. In the event that your product sustains damage during shipping, we are happy to cover the replacement, provided the following steps are followed:
- Proof of Damage: Upon receiving the package, please record a video while opening it, ensuring the condition of the product is clearly visible. This video will serve as proof for any damage claim.
- Return Process: If any damage has occurred, the product must be returned to us in the same condition as shown in the video. Once the damaged item is received, we will issue a replacement.
This process ensures transparency and allows us to promptly address any issues that arise during transit. Thank you for your understanding and cooperation.